Event Session Feedback provides a mechanism for getting valuable responses to important questions regarding an event's content, speakers, and facilities from the event attendees directly from a form within the portal. The form can be customized within CRM to ensure the questions reflect your desired responses to aid in improving future events. 

Managing Event Session Feedback in CRM

Creating, editing, deleting, and reviewing event session feedback can be done within Microsoft Dynamics CRM. Although records can be created within CRM, the primary source will be from a custom form within the website.

  • Login to CRM
  • Navigate to Event Management
  • Click Session Feedback

To create a new event session feedback

  • Click New

To edit an existing event session feedback

  • Double-click on an existing Event Session Feedback listed in the grid

Event Session Feedback

Event Session Feedback

Attributes & Relationships

The table below explains many of the Event Session Feedback attributes used by Adxstudio Portals. It is important to note that the way in which many of the content/display-oriented attributes are rendered is controlled by the Page Template used, and thus by the portal developer.

NameDescription
Name Name of the feedback record for reference.
Attendee  The associated CRM Contact record of the person that attended the event and is providing the feedback.
Event Schedule  The event schedule associated with the feedback. 
Followup Requested  Indicates whether or not the attendee has requested a follow-up regarding the feedback provided.

The following questions have been defined that can be customized to meet your requirements and aid in a starting point for composing a feedback form.

QuestionResponse
The content of the session matched the conference description of the session. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.
The content of this session was relevant to my job or company.  Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.
Do you have any comments on the content of the session?  Free form text.
The speaker was knowledgeable on the topics convered in the session. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.
The speaker had adequate presentation skills for the session. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.
The audio/visual equipment was functioning properly for the room and the session content. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.
The room had sufficient seating capacity for the audience that attended. Strongly Agree, Agree, Neutral, Disagree, Strongly Disagree.

Example Feedback Form in Portal

The following is an example of the event session feedback form implemented in our sample Conference Portal. 

Example Feedback Form