Expert technical support keeps people working productively and solutions running smoothly

We believe that support is a core component of your investment. We do whatever it takes to provide timely and effective resolution to customer support requests.

 

STEP 1 - SELF-SERVICE

  Community

Search for resolutions to already posted issues or bugs. Narrow the search using the dropdown button or search the entire community.

Community Resolutions

  Training Videos

Take a deeper dive into a variety of Adxstudio Portals topics to learn best-practices and real-world scenarios of Adxstudio Portals implementations.

Training Videos

  Documentation

Search through our product documentation to learn about how the product is intended to function and instructions on common scenarios.

Product Documentation

STEP 2 - COMMUNITY SUPPORT

  Community Forums

Leverage community forums to post questions or join in on discussions with peers and Adxstudio product engineers.

Community Forums

  Ideas Submissions

Submit, discuss, and vote on community ideas for changes or improvements to Adxstudio Portals.
 

Idea Submissions

  Bug Tracking

Search through known bugs and track bug resolutions or submit your own to help improve the Adxstudio Portals product.

Bug Tracking

STEP 3 - PAID SUPPORT

 

Use Your Pre-Paid Support Tickets or Purchase Additional Tickets Here

Our ticketing support site has recently moved.  To use existing pre-paid ticket or purchase additional incidents for technical support click below.

For CRM Online or CRM Online Portals support options please refer to the following KB: https://support.microsoft.com/en-us/kb/3165165

Support Tickets